There're lots of cloud website hosting providers on the market today, yet the majority of them are resellers who have limited resources, particularly when it comes to support. One way to distinguish them is the option to get in touch with the company by phone. The type of support that you will receive via this particular method of communication may vary depending on the provider - a few of them offer experienced phone support, others offer general and customer support only because some issues are more time-consuming and it would be much easier to be resolved through a support ticket, particularly when the situation has to be escalated. Still, it's good to know that you can always reach your web hosting supplier since there are various small-scale matters which can be managed effectively and timely with a phone call, not mentioning that you'll be able to get more info for the services before you become a customer.

Phone Support in Cloud Website Hosting

We believe that having the option to talk to a live consultant is rather important, so we have 3 support lines globally (UK, USA and Australia) and you'll be able to get in touch with us on the phone for fourteen hours every day. In case you consider obtaining one of our cloud website hosting, for instance, you can call us and find more about our services prior to ordering in order to be sure that we do match all the system requirements for your sites. After the purchase, you will be able to call us about any kind of sales or billing difficulties you may experience, or receive any type of general or basic tech information you need. We have aimed to find the perfect balance between telephone and ticket support, so for entirely technical matters you'll have to use our ticketing system, which will help you monitor the communication as well as any new developments in the resolution of the issue.