One-Hour Response Guarantee in Cloud Website Hosting
Our guaranteed max reaction time for any technical support ticket that you open or any e-mail that you write is only 60 minutes, even if you contact us during weekends and national holidays. Whatever the nature of your inquiry or problem might be, we will lend a helping hand immediately and will provide you with the required info to troubleshoot any problem with your websites. The actual response time commonly doesn’t surpass 15-20 minutes, which suggests that you can just forget about waiting around for hours on end to get a problem resolved or what’s even worse than that – waiting around a whole day only to receive a reply that more information is required whilst nothing is solved. We’ll assist you in a timely fashion since we understand precisely how valuable time can be in the dynamic Internet sphere. The 60-minute response time guarantee applies to any billing or technical inquiry that you might have concerning our cloud website hosting.