A live chat is a real-time way of communication between a hosting company's support team and its clients. It's a very efficient way to get some info about the web hosting services or get some issue resolved since you're speaking with a live agent. The benefits of using a live chat service instead of calling or opening a ticket are the low possibility of errors at the time you exchange data like usernames or domain names, the quicker response time because the communication is real-time plus the fact that you don't have to stay on the chat all the time - you can do something different while the representative examines the issue in question. What's more, you are able to connect with a live chat room from any kind of computer which is connected to the web, avoiding the phone costs that you'll need to pay if you're calling to a different country.

Live Chat Support in Cloud Website Hosting

We supply a live chat support service for all of the cloud website hosting that we offer and we will help you with almost everything in real time. In case you don't have an account with our company yet, we will be able to give you more information about the plans to help you to get the most suitable plan. In case you are a current customer, we are able to help you with any billing or general issue and also with numerous common tech problems, for example an email address setup in a desktop email client. If you cannot give us a call for whatever reason or you're in a country where we do not have a local phone number, our live chat is the best choice to get in touch with us. Of course, some problems require extra time to investigate and test, which means that you'll need to open a ticket to our technicians, however, we're able to save your time and assist you with various troubles on the chat.