1 hour ticket response
Timely support is our paramount task and this is the reason why we have a team of professional client support engineers who are eager to provide a swift answer to any question that you may have. Just post your support ticket from your Website Control Panel and we’ll get back to you within 1 hour at the latest. Actually, we work hard and aim for a 20–minute tech support ticket response time.
A Top–Class Tech Support Service
We have a team of web hosting support engineers who will be happy to respond to all your queries every time you need support. Most of our customer care staff members have lots of years of experience in the cloud website hosting market, so you can always depend on quick and detailed answers to your inquiries.
An Easy–to–Browse Help Center
To help you find a quick hint on how to use a particular service, we have integrated a really intuitive Help Center section in our Website Control Panel. You can browse through a rich collection of web hosting account administration articles and website management articles, have a glance at our F.A.Q. archive or watch our educational video tutorials.