Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying outstanding support on–time is our main priority, so that we backup each cloud website hosting plan with a 1–hour ticket solution warranty. As soon as you send a ticket or post a message, our client customer assistance crew will do all they could do to provide the most satisfactory answer to your issue and to supply you with help in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is supplied by a crew of educated specialists who are ready to answer to your issue as soon as possible. You can get hold of the tech support team by opening a help and support ticket from your Website Control Panel or by sending us an e–mail message. On business days, you may also contact us on the phone or make use of the live chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel boasts a substantial know–how base that is integrated into all sections. In each part, you’ll find a Help control key which will load for you a group of step–by–step tutorials on how to take advantage of a particular feature or perform a certain action. In addition, we have prepared tutorial films allowing you to get a better idea of the Control Panel’s interface.